Within the framework of the relationship for the provision of services within the scope of Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, Royal Decree 1720/2007 of 21 December, approving the Regulation implementing it, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of individuals with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter RGPD), of Law 34/2002 of 11 July, on information society services and electronic commerce (hereinafter LSSI-CE) SURCO PROPERTIES SL guarantees the protection and confidentiality of personal data of any kind provided by our customers, in accordance with the provisions of the General Regulations on the Protection of Personal Data.

The Data Protection Policy of SURCO PROPERTIES SL is based on the principle of proactive responsibility, according to which the person responsible for processing is responsible for compliance with the regulatory and jurisprudential framework, being able to prove it before the corresponding control authorities.

The facilitated data will be treated in the terms established in the RGPD, in this sense SURCO PROPERTIES SL has adopted the levels of protection that are legally demanded, and has installed all the technical measures to its reach to avoid the loss, bad use, alteration, access not authorized by third parties, exposed next. However, the user should be aware that Internet security measures are not impregnable.

Responsible for processing: Who are we?

Owner’s name: SURCO PROPERTIES S.L

Registered office: Avenida Joaquín Conesa, 62. 30330 Las Lomas del Albujón, Cartagena. Murcia

Spanish Tax ID (CIF):: B30926018

Contact telephone number: 619345959

E-mail: welcome@soleahost.com

Purpose of the processing: For what purpose do we process your personal data?

All data provided by our customers and / or visitors to the Website of SURCO PROPERTIES SL or its staff, will be included in registration of personal data processing activities, created and maintained under the responsibility of SURCO PROPERTIES SL, essential to provide the services requested by users, or to address and resolve doubts or issues raised by our visitors. It is our policy not to profile users of our services.

Legitimacy of processing: Why do we need your data?

1. a) Contractual relationship: This applies when you buy one of our products or contract any of our services.
2. b) Legitimate interest: To attend to the queries and claims that you present to us and to manage the collection of the amounts owed.
3. c) Your consent: If you are a user of our Website, by ticking the box on the contact form, you authorise us to send you the communications necessary to respond to the query or request for information raised.

Recipients: With whom do we share your data?

We do not transfer your personal data to anyone, except for those public or private entities to which we are obliged to provide your personal data in compliance with any law. For example, the Tax Law requires the Tax Agency to provide certain information on economic operations exceeding a certain amount.

In the event that, apart from the above, we need to disclose your personal information to other entities, we will first ask for your permission through clear options that will allow you to decide in this regard.

Communication: Where could we send your data?

We will not make international transfers of your personal data for any of the above purposes.

Retention: How long will we keep your data?

We will only retain your personal data for as long as is necessary to fulfil the purposes for which it was collected. In determining the appropriate retention period, we examine the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookie Policy.

In this sense, SURCO PROPERTIES SL will keep the personal data once the relationship with you has ended, duly blocked, during the prescription period of the actions that could derive from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible to SURCO PROPERTIES SL, and will not be treated except for making it available to the public Administrations, Judges and Courts, for the attention of the possible responsibilities arising from the processing, as well as for the exercise and defence of claims before the Spanish Data Protection Agency.

Security: What security measures have we taken to ensure the security of your data?

We use all reasonable efforts to maintain the confidentiality of personal information that is handled in our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and unauthorized access, processing or disclosure, taking into account the state of the art, the nature and the risks to which the data is exposed. However, we cannot be held responsible for your use of the data (including username and password) you use on our website. Our staff follows strict privacy standards and if we hire third parties to provide support services, we require them to abide by the same standards and allow us to audit them for compliance.

Your rights: What rights can you exercise as a data subject?

Anyone has the right to obtain confirmation as to whether or not we process personal data concerning them.

The data protection rights of which the data subjects are holders are:

1. Right of access to your personal data, in order to know which data are being processed and the processing operations carried out with them;

2. Right to rectify any inaccurate personal data;

3. Right of deletion of your personal data, where this is possible (e.g. by legal imperative);

4. Right to limit the processing of your personal data when the accuracy, legality or necessity of the processing of the data is doubtful, in which case we may keep them for the exercise or defence of claims;

5. Right of opposition to the processing of your personal data, when the legal basis that enables us to process the indicated is our legitimate interest. SURCO PROPERTIES SL will stop processing your data unless it has a legitimate interest or is necessary for the defence of claims;
6. The right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent;
7. Right to revoke the consent granted to SURCO PROPERTIES SL;

To exercise your rights, you can do so free of charge and at any time, by contacting us at Avenida Joaquín Conesa, 62, Las Lomas del Albujón, 30330 Cartagena, Murcia, attaching a copy of your ID.

Guardianship of rights: Where can you make a claim?

If you understand that your rights have been disregarded by our entity, you can make a complaint to the Spanish Data Protection Agency, through any of the following means:

– Electronic headquarters: https://www.aepd.es

– Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid

– Telephone: 901.100.099 and 912.663.517

Filing a claim with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Updates: What changes may there be to this Privacy Policy?

SURCO PROPERTIES SL reserves the right to modify this policy to adapt it to legislative or jurisprudential developments that may affect compliance with it.